Code of Conduct/Compliance Concerns
Our Code of Conduct Program on Ethics and Compliance formally states SCHC’s commitment to excellence, and documents our policies. Click here for a copy of the Code of Conduct Program on Ethics and Compliance. In addition we are guided by the Health Insurance Portability and Accountability Act (HIPAA). SCHC's Notice of Privacy Practices is posted at each health center location. Click here to read about SCHC’s Notice of Privacy Practices. For a Spanish version click here.
If you have questions or concerns about significant issues in the delivery of care, policies and procedures, finances and billing, or other areas of SCHC's operations, you can call, email or write to us. Call our Compliance Department at 315-234-0464 or toll free at 1-800-365-9558. Please leave your name and telephone number and a detailed message about your concern. A member of our team will return your call within three (3) business days. Or, you may contact us by email at Compliance. Alternatively, you can mail a letter detailing your concerns to: Compliance Department, Syracuse Community Health Center, 819 South Salina Street, Syracuse, New York 13202.